https://themonthlymosquito.co.uk/2026/04/27/councillor-apologises-for-speak-english-remarks/THE MONTHLY MOSQUITOen2026-04-27T12:45:44+00:00Councillor Apologises For ‘Speak English’ RemarksEmail, Ombudsman, Call Handler, Investigation, Apologised, Panel, Derogatory, councillor, Janet Cleverly, customer service line, conversation, equal opportunity, customer services manager, council monitoring officer, highly inappropriate, belittled and inferior, Cllr Kevin Whitehead, courteous, fluent