A mother says she had to rescue her panicking elderly neighbour who was trapped inside her own flat after a Yodel delivery driver jammed a parcel under her door handle.
Charlie Clarke claims she and her son George, 20, heard neighbour Dee calling for help from the flat below on Thursday.
Dee, who’s thought to be in her 70s, was standing on her raised patio on the ground floor claiming that her door handle wouldn’t turn and she couldn’t get out.
Charlie, 39, ran downstairs to help and discovered a tall box propped up against the door, blocking the handle and leaving her neighbour imprisoned in the flat.
The lash technician moved the package so that Dee was able to leave and the panicked pensioner said that if Charlie wasn’t home she would have contacted the fire brigade.
Yodel today said it was investigating and would take proper action if warranted.
She slammed the Yodel driver for their apparent incompetence and pointed out how dangerous it could have been if there was a fire.
Yodel confirmed they were carrying out a full investigation of what occurred.
Charlie, from Crystal Palace, London, said that it was absolutely shocking. That delivery drivers were so careless and that it was so bad.
She said that it was malicious or just complete carelessness, but that she thought it was just incompetence and that it could have been really dangerous and was definitely a fire hazard.
She said that her son had come in and that Dee was calling her from down on her patio. She said she couldn’t open the door it was jammed.
She told her not to worry and went down. The parcel was in front of the door so she took a quick picture and moved it out the way.
She said that she was still panicking a little bit because she didn’t know what was wrong with the door because the handle was only moving a little bit.
She said that if she hadn’t been in, she would have called the fire brigade but she was fine and she managed to rescue her.
Charlie claims Dee hadn’t heard a knock at the door and the parcel wasn’t even addressed to her.
She also said that the hallway was large so there would have been plenty of space for the driver to leave the package without blocking the door.
This driver should have had a least some basic training. What if the occupant didn’t have a phone or neighbours she could have called? It could have been much more dangerous.
These delivery drivers will leave packages anywhere as long as they’re delivered and they take a picture. Some will enter back gardens and leave packages or in someone elses shed without letting the person who the parcel was for know.
This could have been a serious fire hazard and also the lady was locked in her flat – false imprisonment.
But the point here is, the lady wasn’t even expecting a parcel, it was delivered to the wrong address.
Putting a parcel under a door handle is a big no-no, as is laying it down across a hallway, where people can stumble over it. If the person isn’t in, they should just leave a calling card and take it back to the hub that it came from so that it can be redelivered, preferably to the right person this time! The problem is you require common sense for that.
But this is par for the course for Yodel who employ absolutely useless, thoughtless delivery people.
THE MONTHLY MOSQUITO 