
Hey Tesco, don’t get all annoyed at me because I forgot to scan something. You literally gave me no training before making me a cashier.
The audacity of a company giving you zero training, plonking you on a till, and then acting shocked — shocked! — when a human being makes a mistake. Honestly, it’s peak corporate behaviour: “We won’t teach you anything, but we will absolutely tut at you when you don’t magically know everything.”
And let’s be real: those tills are temperamental. Half the time they’re screaming “UNEXPECTED ITEM IN BAGGING AREA” because you dared to breathe near them.
If Tesco wanted flawless scanning, they could try the radical concept of proper training or maybe supportive management instead of the passive‑aggressive beeps.
You forgetting to scan something isn’t a crime — it’s a Tuesday. And you’re a human, not a barcode‑detecting cyborg.
Good old‑fashioned cashiers didn’t disappear — they were strategically “phased out” in the same way your favourite chocolate bar gets “slightly smaller” every year. Bit by bit, quietly, and with a corporate grin.
Because self‑service machines were cheaper than hiring and training humans, and shops realised customers would do the labour for free if you gave them a touchscreen and a robotic voice.
Management decided that “customer experience” is optional, but “cost‑cutting” is sacred, and suddenly the humble cashier — the one who could hold a conversation, spot a dodgy barcode, and tell you which biscuits are on offer — became an “operational inefficiency”.
And the reason why people miss them: A cashier can actually help when something goes wrong. They don’t shout “UNEXPECTED ITEM IN BAGGING AREA” every time you blink. They make the place feel human — a bit of warmth in the weekly shop. And they don’t passive‑aggressively imply you’re a criminal because you forgot to scan a carrot.
Shops want the efficiency of robots but the accountability of humans. So they remove cashiers, shove people onto tills with no training, and then act shocked when mistakes happen. It’s corporate theatre.
Self‑checkout tills behave like Victorian children: seen, heard, and constantly on the verge of a meltdown. You place anything literally down, and it shrieks “UNEXPECTED ITEM IN BAGGING AREA” as if you’ve dropped a live ferret instead of a loaf of bread.
And the weight sensors? They’re calibrated by someone who has clearly never met a real human. A packet of ham is apparently too heavy. A multipack of crisps is too light. Your soul is too irregular.
You miss one barcode, and suddenly the machine thinks you’re the mastermind behind the Great Tesco Heist of 2026.
It flashes red, summons a staff member, and announces your shame to the entire shop like a town crier.
Meanwhile, someone else is walking out with a trolley full of shopping because the gates are basically decorative.
There’s always one poor worker running between twelve machines, trying to override errors, check IDs, and stop the tills from having existential crises. You stand there helpless, holding your broccoli like it’s evidence in a crime scene.
The corporate logic
“Let’s replace cashiers with machines that:
- don’t recognise fruit,
- panic at carrier bags,
- accuse customers of theft,
- and require three staff to keep them functioning.”
Genius.
The human element
Cashiers could:
- chat,
- help,
- fix things,
- and not scream at you for existing. Self‑checkout gives you a beeping rectangle with trust issues.
Oh for God’s sake, these bloody self‑checkout machines. Who designed them — a committee of lobotomised pigeons? You put a banana down, and suddenly it’s having a nervous breakdown. ‘Unexpected item in bagging area.
Unexpected? It’s a banana, darling. What did you expect — the Crown Jewels?
And then it flashes red like you’ve detonated a bomb. The whole shop staring at you as if you’ve tried to nick a leg of lamb. I’m standing there thinking, I’m sixty‑something years old, I’ve lived through governments, pandemics, and men who don’t wash properly — and THIS is what finally defeats me? A machine with the emotional stability of a wet sock?
Meanwhile, the poor staff member — one person for twelve machines — is sprinting around like they’re in the bloody Olympics. You wave at them, they wave back, but the machine is still shrieking like a banshee. And you know what? I miss cashiers. Real people. Someone who can look at a courgette and not have an existential crisis.
These machines don’t save time. They don’t save money. They just make everyone feel like a criminal for buying a loaf of bread. It’s corporate nonsense. Utter, unfiltered bollocks.









