Self-checkouts at supermarkets can make customers less loyal to the store, a new study has revealed. Over the years, the majority of UK branches have implemented self-checkouts, claiming that they are simpler, faster, and less expensive. Although shoppers are increasingly drawn to the efficiency they offer, it comes at the cost of a personal touch,Continue reading “Self-Checkouts At Supermarkets Make Shoppers Less Loyal, As They Feel Abandoned To Do Everything Themselves”