A blackjack player has won a landmark High Court action against Betfred after the online betting firm refused to pay out his £1.7 million jackpot.
Father of three Andrew Green, 54, spent three years fighting to get his hands on the seven-figure jackpot he won by collecting chips while playing Frankie Dettori’s Magic Seven game on his phone in January 2018.
Though he was congratulated by a member of staff from Betfred on his winnings, the betting shop said just five days later it wouldn’t pay out the sum, insisting he only won because of an alleged software glitch.
Betfred claimed a malfunction had prevented the game from resetting correctly, meaning Andrew Green, a single parent from Washington, Lincolnshire, would have seen his money grow exponentially had he continued playing.
Instead, the bookmaker purportedly offered Andrew Green a £60,000 goodwill gesture on condition that he remained quiet, a deal the father of three turned down before starting a three-year legal battle to recover his winnings.
High Court judge Mrs Justice Foster ruled that Betfred had no grounds for withholding payment from Andrew Green. The decision means he will finally get the payout plus interest, expected to be about £2 million.
Betfred has now apologised to Andrew Green for the stay in paying out and said it will not appeal against the judgment. However, a spokesperson was unable to tell a news outlet when Mr Green would be sent the money.
Speaking outside the Royal Courts of Justice in London, Andrew Green described the ordeal as ‘hell on earth’ and said the dispute had made him wish he’d never won.
Andrew Green told correspondents outside the High Court that he was numb and happy that it was all over and done with, and that he didn’t know what to say because it was so unbelievable, but that they ultimately got it to an end and it was a relief.
He said it just a win for him, and that it’s a win for everybody, and that they just can’t treat people like this, and people who use these platforms will now hopefully realise with his story that there is justice out there and that they shouldn’t be browbeaten by these people, and that in the end, justice will be theirs, and it will happen for them as it has done for him.
And shame on Betfred for not honouring the win when it happened in 2018, and it’s disgusting the way they tried to get out of it, with no integrity or class, and well done to Andrew Green winning in court, although it’s just the start, enforcing the payout may take a little longer.
But good for Andrew Green, and I hope he enjoys his winnings when he eventually sees them, and he certainly deserves every penny of it.
Glitch or not, this man won using their software and they have the responsibility of making sure it’s working as it should, and I’m sure that reading what happened to Andrew Green, people won’t touch Betfred with a bargepole now, and hopefully, the adverse publicity will cost them more than his payout, and then they will declare that they’re bankrupt, so perhaps no payout.
But now they’ve shot themselves in the foot because who in their right mind would use their site now, especially when you don’t know if your winnings will be honoured or not?