NHS Patients Too Scared To Protest!

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Sick people in hospital are afraid they’ll be treated worse if they speak up about their problems with their care; as stated by the NHS Ombudsman.

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In-patients who are afflicted by poor care in hospitals are being let down by a poisonous cocktail inside the health facilities; as claimed by the NHS Ombudsman.

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It was claimed that patients were frequently too prettified to make a fuss in case they were given even more inferior medical care and, those that did speak up were faced with a culture of defensiveness from employees when they were merely searching for a reason.

Investigation found one woman who was worried about her mother, who wasn’t being cleaned, or being assisted to the bathroom, was told to put her complaint in writing.  She was informed her letter would be answered inside 28 days, but the poor lady could have died in that amount of time.

Dame Julie Mellor is calling for changes so that more concerns are acted on without delay and, measures are taken prior to care being threatened.  This would incorporate admission to a free patient guidance service, 24 hours a day and, for every patient to be given a senior person’s name as a first contact for any worries they may have.

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It is as well, recommended that patient’s comments are measured regularly so that hospitals can deal with complaints administration to make the system better.

The NHS Ombudsman looks into grievances by people who believe they have been treated unfairly, or had appalling service and, its examination found that the NHS culture meant that those who suffer harm were frequently being refused a straightforward expression of regret.

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Approximately half the people who thought about complaining did not and, a great deal were put off because they believed that the process would be too bureaucratic and, others were convinced that it would make no difference.

It was as well found that workers were unwilling to fully investigate complaints because they were frightened of challenging, or holding more senior figures responsible, or of being disciplined for their shortcomings.

This defensiveness is one of the most crucial things people need to defeat and, that it’s about reshaping the discrimination and, not about the course of action we need to take.

There is a complete necessity for an advice service to help patients, but until such time, the NHS seriously needs to look at complaints and learn from those complaints and, to change what’s wrong.

It’s in the interest of everybody who cares about the NHS, from patients, to doctors and nurses, that patients can put one’s trust in somebody when they make a complaint and, that it’s handled properly and meticulously.

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There are issues with how hospitals deal with complaints and, that’s why we have a need to carry out inspections on the system and, look forward to the recommendations that are put forward in revising its organisation and, techniques.

Published by Angela Lloyd

My vision on life is pretty broad, therefore I like to address specific subjects that intrigue me. Therefore I really appreciate the world of politics, though I have no actual views on who I will vote for, that I will not tell you, so please do not ask! I am like an observation station when it comes to writing, and I simply take the news and make it my own. I have no expectations, I simply love to write, and I know this seems really odd, but I don't get paid for it, I really like what I do and since I am never under any pressure, I constantly find that I write much better, rather than being blanketed under masses of paperwork and articles that I am on a deadline to complete. The chances are, that whilst all other journalists are out there, ripping their hair out, attempting to get their articles completed, I'm simply rambling along at my convenience creating my perfect piece. I guess it must look pretty unpleasant to some of you that I work for nothing, perhaps even brutal. Perhaps I have an obvious disregard for authority, I have no idea, but I would sooner be working for myself, than under somebody else, excuse the pun! Small I maybe, but substantial I will become, eventually. My desk is the most chaotic mess, though surprisingly I know where everything is, and I think that I would be quite unsuited for a desk job. My views on matters vary and I am extremely open-minded to the stuff that I write about, but what I write about is the truth and getting it out there, because the people must be acquainted. Though I am quite entertained by what goes on in the world. My spotlight is mostly to do with politics, though I do write other material as well, but it's essentially politics that I am involved in, and I tend to concentrate my attention on that, however, information is essential. If you have information the possibilities are endless because you are only limited by your own imagination...

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