A North London man complained that his council “wrongly removed” weekend care support from his severely disabled and non-verbal brother. The man had already had to move back into the family home to look after his autistic brother to prevent him from being put in a care home. Following an investigation by the Local GovernmentContinue reading “Brent Council Triumphs Again: Needs Up, Support Down, Logic Missing”
Tag Archives: Ombudsman
Councillor Apologises For ‘Speak English’ Remarks
A councillor who told a call handler from Sri Lanka to ‘speak English’ while reporting a fly-tipping incident has apologised. Janet Cleverly, an independent on Newport City Council, has been reprimanded over her ‘derogatory and humiliating’ remarks, and told she must complete extra training. She called the council’s customer service line and spoke to aContinue reading “Councillor Apologises For ‘Speak English’ Remarks”
Victory For Thousands Of Women In State Pension Scandal
An ombudsman has ruled that the Department for Work and Pensions (DWP) was too slow to tell thousands of women that they would be affected by the rising pension age. The Parliamentary and Health Service Ombudsman (PHSO) said the department failed to respond fast enough once it knew a significant proportion of women were obliviousContinue reading “Victory For Thousands Of Women In State Pension Scandal”
THE MONTHLY MOSQUITO 